How the service works?
Reserve online in advance
Book your luggage pickup online at least one day in advance. Flight-day bookings are not available.
Hotels or short-term rentals luggage pick-up in Prague
On the morning of your pickup day, we'll send you an SMS with your driver's contact details. Pickups take place between 9:00 and 11:00 AM, with an exact time arranged in advance.
Flight-day airport delivery
Your luggage is safely transported to the airport and delivered on the day of your flight, before departure.
Meet your driver at the airport
Pick up your luggage directly from our driver at the airport. They will be ready for you in the designated pickup area within the departure zone.
Where to Find Us at Prague Airport
When you arrive at the airport, you can meet our driver at P2 Express Parking, located directly in front of Terminal 2 on the elevated level by the Departure Hall. P2 Express is an outdoor parking area on the second floor, perfect for quick stops to hand over your luggage. Look for the Voyli.one vehicle in the pick-up zone.
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Cancel your reservation
Enter your email and reservation code to cancel your reservation.
Cancellation Policy
Full refund when you cancel 24 hours or more before pickup
Partial refund for cancellations on the day of reservation
within 5-7 business days.
Need help?
We're here for you
Need to get in touch quickly? Use our direct line to connect with our operator via WhatsApp chat.
Direct connection via WhatsApp
Our team is available to quickly resolve your questions and needs directly from your phone.
Available daily from 8:00 AM to 10:00 PM (CET).
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